Forum! Marktforschung GmbH (Mainz) and the German society for association management e.V. (DGVM) looking for the association with the best member relationships in Mainz, January 17, 2011 – the Member focus of Germany”is the annual comparative study for all associations in Germany. The study results provide information about the emotional member retention, member satisfaction and the image of the Association. “The peculiarity in 2011: from the participating associations will be Germany’s Member champion” determines the association with the best member relationships. The initiators are the forum! Marktforschung GmbH (Mainz) and the German society for association management e.V. (DGVM). The annual Association of cross-comparison study member focus Germany”will be carried out in the tenth year, what the initiators take the opportunity to combine the study with a competition format. The association with the best Member relations becomes Germany’s Member champion”award.

The award ceremony will be at the 4 Mainz Relationship management Congress on September 27, 2011 in the Mainz Sektkellerei Kupferberg instead. In addition, participants will receive information, its members are as happy and emotionally bound and how members perceive their Association (image), which influence has the satisfaction and the image on the emotional attachment of the members and are positioned as compared to the best Association and all other agencies. Specific recommendations for a successful Member-binding strategy be based on individual results on the part of initiators. Registration and early book conditions up to February 15, 2011 can benefit from attractive terms of early book associations when registering. Official deadline for registration is April 30, 2011.

interested organizations to directly contact the forum! Marktforschung GmbH under number 06131/32809-0 or email. For more information about the Member focus here:. . Short information forum! Group forum! ( 1996 as the owner was Founder of market research and consulting firm headquartered in Mainz. With the two subsidiaries forum! Market research, as well as forum! Marketing and communications consultancy is forum! specializing in the analysis and optimization of business relationship management. With the excellence Barometer (, which has established itself as the most important benchmark study to the performance of the German economy, has a forum! Market research together with the German society for quality e.V. (DGQ) as one who is a few institutes in Germany own basic research among the success factors of relationship management. Also the close link to the Institute of journalism of the Johannes Gutenberg University of Mainz stands for the timeliness and innovation in terms of established research models and techniques. The nationwide competition Germany of customer champions”( is looking for forum! Market research together with the German society for quality e.V. (DGQ) companies with the best Customer relations. With the competition, the initiators aim to establish a benchmarking for quality of customer relationship management and to reward exemplary customer orientation in Germany. Forum! Market research continues to be organizers of the annual Mainz relationship management Congress, the aim of which is to impart knowledge relating to the business relationship management decision-makers from the economy of the theory about the analysis to the implementation. The forum! Group has an own call center for the implementation of tele-marketing projects, as well as an interview Center in Mainz with a specialization in managing B2B studies and international studies. Press contact: Sandro Gartner Manager marketing and communication forum! Marktforschung GmbH Dean-Laist-Strasse 17a 55129 Mainz phone: + 49 (0) 6131/32 80 9-156 fax: + 49 (0) 6131/32 80 9-256 E-Mail: