It now has an investigation of the German Institute for service quality (DISQ) result: According to the study, not only lacking the Tester from the DISQ for some online distributed travel have discovered on the Internet partly substantial price differences for savings of up to 50 percent. The quality of the service allows online often to desired, emails are not answered, unfriendly phone discussions. And: many vendors viewing trips on the Web, which are already fully booked. This means: interested must, to find your travel happiness in the Internet, are often lengthy price comparisons and individually call each offer basically and try out if it works. Must answer all the questions themselves are”, a connoisseur of the market gathers the disadvantage of conventional online booking.

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